Integrating WhatsApp Webhook with Google Sheets Using Wcapi in Realtime

Introduction WhatsApp integration is a game-changer for businesses looking to streamline communication. With Wcapi, you can efficiently manage WhatsApp messages by forwarding webhook payloads to a Google Sheets endpoint. This guide will walk you through setting up a Google Apps Script to capture incoming WhatsApp messages in a spreadsheet for easy tracking and analysis.

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Step 1: Setting Up Your Google Sheet

1. Open Google Sheets and create a new spreadsheet.
2. Copy the spreadsheet ID from the URL (it looks like a long string of random characters).
3. Navigate to Extensions > Apps Script to open the script editor.

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Step 2: Writing the Google Apps Script

In the script editor, paste the following Google Apps Script code:

function doPost(e) {
var sheet = SpreadsheetApp.openById("Your-endpoint").getActiveSheet();
var data = JSON.parse(e.postData.contents);
sheet.appendRow([
new Date(), // Timestamp
data.contact.phone_number || "",
data.contact.uid || "",
data.contact.first_name || "",
data.contact.last_name || "",
data.contact.email || "",
data.contact.language_code || "",
data.contact.country || "",
data.message.whatsapp_message_id || "",
data.message.replied_to_whatsapp_message_id || "",
data.message.is_new_message || "",
data.message.body || "",
data.message.status || "",
data.message.media ? data.message.media.type : "",
data.message.media ? data.message.media.link : "",
data.message.media ? data.message.media.file_name : "",
data.message.media ? data.message.media.original_filename : ""
]);
return ContentService.createTextOutput("Success").setMimeType(ContentService.MimeType.TEXT);
}

.

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Step 3: Deploying the Script as a Web App

1. Click Deploy > New Deployment.
2. Select Web App as the deployment type.
3. Set access permissions to Anyone.
4. Copy the generated URL; this will be your webhook endpoint.

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Step 4: Connecting Wcapi Webhook to Google Sheets

1. Go to your Wcapi dashboard.
2. In the webhook settings, paste the deployment URL from Google Apps Script.
3. Save and activate the webhook.

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Step 5: Testing the Integration

Send a test message to your WhatsApp bot, and check if the message details appear in your Google Sheet. If everything is set up correctly, new messages will automatically be logged.

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Conclusion

By integrating Wcapi’s WhatsApp webhook with Google Sheets in real-time, you can automate message tracking and streamline customer interactions. This simple yet effective setup ensures that all incoming messages are recorded for further analysis and workflow automation.